Shipping Policy

Last updated: july 2026

Thank you for shopping with [Store Name]. Please review our shipping policy below so you know what to expect after placing an order.

1. Order Processing Time

• Orders are typically processed within [1–3] business days after payment is confirmed.
• Processing times may be longer during sales, holidays, or periods of high demand.
• You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Times

Because our products are shipped directly from our suppliers, delivery times vary by destination and item:

Total delivery time = processing time + shipping time. These are estimates, not guarantees — actual delivery may vary due to customs, carrier delays, or local conditions.

3. Shipping Costs

• Shipping fees are calculated at checkout based on destination, weight, and shipping method.
• We occasionally offer free shipping promotions — any conditions will be stated at checkout or on the promotion page.

4. Multiple Items & Split Shipments

If you order multiple items, they may ship from different suppliers or warehouses and arrive in separate packages at different times. This is normal and does not indicate an error with your order.

5. Order Tracking

• Once your order ships, you will receive a tracking number by email (where available).
• Some shipping methods may not include real-time tracking, particularly for economy/untracked international shipping.
• Please allow [2–5] business days after shipping for tracking information to update.

6. Customs, Duties & Taxes

• International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
• These charges are the responsibility of the customer and are not included in the item price or shipping cost.
• We are not responsible for delays caused by customs processing.

7. Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for orders delayed, lost, or undelivered due to incorrect or incomplete address information provided by the customer. If you notice an error, contact us immediately at [support email] — we cannot guarantee changes once an order has been processed.

8. Lost or Delayed Packages

• If your order has not arrived within the estimated delivery window, please contact us at [support email] with your order number.
• We will work with the carrier/supplier to locate your package.
• If a package is confirmed lost in transit, we will offer a replacement or full refund in accordance with our [Refund & Returns Policy].

9. Contact Us

Questions about your shipment? Reach out to us at:

• Email: mirasshoppingmall@gmail.com
• Response time: [within 24–48 hours]